Shipping Policy
We are committed to providing you with the best shopping experience, including fast and reliable shipping. Please read our shipping policy below for more details.
Processing Time
- Order Processing: All orders are processed within 1-3 business days. Orders are not processed on weekends or holidays.
- Order Confirmation: Once your order has been placed, you will receive an order confirmation email. You will also receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Rates & Delivery Times
Domestic Shipping (USA):
- Standard Shipping: 3-7 business days.
- Expedited Shipping: 2-3 business days.
- Next-Day Shipping: Next business day (available at checkout).
Shipping rates are calculated at checkout based on your order’s weight and destination.
International Shipping:
- We offer international shipping to select countries. Delivery times vary by location and customs processing.
- Standard International Shipping: 7-21 business days, depending on the destination.
- Expedited International Shipping: 5-10 business days.
International shipping rates are calculated at checkout based on the destination and order weight.
Free Shipping
- Domestic Free Shipping: We offer free standard shipping on all orders over $[amount]. No promo code required.
- International Free Shipping: Free shipping on international orders over $[amount]. Conditions apply.
Shipping Carrier
- We use trusted carriers like [Carrier 1], [Carrier 2], and [Carrier 3] to deliver your orders securely and efficiently.
Order Tracking
- Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order through the carrier's website.
- Please allow up to 24 hours for tracking information to update once your package has been shipped.
Shipping Delays
- While we strive to ensure timely deliveries, unforeseen circumstances such as weather conditions, carrier delays, or customs processing may occasionally result in delays.
- If there is an issue with your shipment, please reach out to us at [email address or customer service number], and we’ll assist you promptly.
Incorrect Shipping Information
- Please ensure that your shipping information is accurate before completing your purchase. We are not responsible for any delays or lost packages due to incorrect or incomplete shipping details.
International Customs & Duties
- Customs duties, taxes, and import charges may apply to international orders. These fees are the responsibility of the customer and are not included in the shipping cost.
- Please check with your local customs office for more information regarding potential customs fees.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages once they are marked as delivered by the carrier. If your package is lost or stolen, please contact the carrier directly to initiate an investigation.
Contact Us
If you have any questions or concerns about your shipment, please don’t hesitate to contact our customer service team at [email address or customer service number]. We’re here to help!